Acronis and ECMSI: A Slam Dunk Kick Off with the Cleveland Cavaliers

Last night marked the exciting commencement of a promising corporate partnership between Acronis, ECMSI, and the Cleveland Cavaliers. The collaboration kicked off with IT business discussion and the thrilling atmosphere of the Cavs v. Hawks game and was a testament to the immense support from the vibrant community of Cleveland. The partnership promises not only to elevate the Cavaliers’ game but also to contribute positively to the local communities.

The partnership between Acronis, a global leader in cyber protection, and ECMSI, a prominent IT solutions provider, holds the potential to bring cutting-edge technology and innovation to the forefront of the Cavaliers’ operations. This collaboration goes beyond the basketball court, as both companies are committed to making a lasting impact on the communities they serve.

The night reached its pinnacle with a spectacular victory for the Cavaliers, defeating the Hawks 128-105 at Rocket Mortgage Fieldhouse. The win not only showcased the team’s prowess on the court but also set the stage for an incredible journey ahead with Acronis and ECMSI by their side. The hashtag #LetEmKnow resonated throughout the arena, symbolizing the collective spirit of the partnership and the determination to make an impact in cybersecurity.

As the corporate partnership gains momentum, there’s a palpable sense of excitement for what the future holds. Acronis and ECMSI are poised to bring their expertise to the table, not only enhancing the Cavaliers’ technological infrastructure but also making meaningful contributions to the areas that matter most—education, community development, and philanthropy.

Black Friday and Cyber Monday Security: Tips and Best Practices for Securing E-commerce Websites and Online Transactions

Black Friday and Cyber Monday, the annual shopping extravaganzas, offer incredible opportunities for e-commerce businesses to boost sales and attract a larger customer base. However, the surge in online activity during these events also heightens the risk of cyberattacks and security breaches. In this blog, we will explore essential tips and best practices to help e-commerce websites secure their platforms and protect online transactions during the Black Friday and Cyber Monday shopping events.

Implement Strong Data Encryption

One of the foundational elements of online security is encryption. Ensure that your e-commerce website uses strong encryption protocols like HTTPS to protect data in transit. SSL (Secure Sockets Layer) and its successor, TLS (Transport Layer Security), are key technologies that secure the communication between your website and the user’s browser. By encrypting sensitive information such as customer data, credit card details, and login credentials, you can thwart eavesdropping attempts by cybercriminals.

Regularly Update and Patch Your Systems

Outdated software and plugins can introduce vulnerabilities that hackers can exploit. Keep your content management system (CMS), e-commerce platform, and all related plugins up to date with the latest security patches. Regular updates not only improve performance but also fix known security issues that can be a point of entry for cyberattacks.

Secure Payment Processing

Online transactions are a prime target for cybercriminals. To secure payment processing, follow these best practices:

  • Use a reliable payment gateway: Choose a reputable payment gateway provider with a strong track record in security.
  • Tokenization: Implement tokenization to replace sensitive cardholder data with tokens, reducing the risk of data theft.
  • PCI DSS Compliance: Ensure your payment processing complies with Payment Card Industry Data Security Standard (PCI DSS) to safeguard credit card data.

Employ Strong Authentication

Implement multi-factor authentication (MFA) to enhance login security. MFA requires users to provide two or more verification methods before granting access, adding an extra layer of protection against unauthorized access to accounts. This can include something the user knows (password), something they have (mobile device), or something they are (fingerprint or face recognition).

Monitor for Suspicious Activity

Use advanced monitoring and intrusion detection systems to spot unusual behavior and potential security threats. Look for signs of data breaches, such as unauthorized access attempts, spikes in traffic, or unusual patterns in user behavior. Real-time monitoring can help you respond swiftly to any potential security incidents.

Regularly Backup Data

Backup your e-commerce website’s data regularly. In the event of a cyberattack or data loss, having up-to-date backups can be a lifesaver. Ensure these backups are stored securely and are easily recoverable if needed.

Educate Your Team and Customers

Both your employees and customers play a crucial role in your website’s security. Educate your team about best practices for handling sensitive data, recognizing phishing attempts, and keeping software up to date. Additionally, provide your customers with security tips and guidelines to protect their personal information while shopping on your website.

Prepare an Incident Response Plan

In the unfortunate event of a security breach, having an incident response plan in place is essential. The plan should outline the steps to take, the people responsible for different tasks, and the communication strategy to notify affected parties, including customers and regulatory authorities.

Black Friday and Cyber Monday are incredible opportunities for e-commerce businesses to boost their sales. However, with the increased online activity comes an elevated risk of cyber threats. By implementing the tips and best practices mentioned above, you can protect your e-commerce website and online transactions, providing a secure and enjoyable shopping experience for your customers. Prioritizing security not only safeguards your business but also builds trust with your customer base, ensuring their return for future shopping endeavors.

ECMSI attends IT Nation 2023 Orlando: What You Need to Know

From November 8th – 10th, 2023, the ECMSI team travelled to Orlando, Florida, to participate in one of the industry’s most anticipated events— IT Nation. Hosted by ConnectWise, IT Nation brought together IT professionals, industry leaders, and tech enthusiasts for a three-day event of networking, learning, and collaboration. As a leading Managed Service Provider (MSP), ECMSI’s attendance at this conference was not just a presence; it was a commitment to staying at the forefront of technology and bringing innovative solutions to their partners.

The resounding theme of cybersecurity extended beyond traditional defense strategies, with cyber insurance emerging as a large topic of discussion. The conference shed light on the evolving threat landscape and the crucial role cyber insurance plays in fortifying businesses against potential risks. Attendees at IT Nation were engaged in in-depth conversations about the nuances of cyber insurance policies, the evolving nature of cyber threats, and how MSPs can play a pivotal role in guiding clients towards comprehensive coverage.

Learning and Growth: ECMSI Explores Cutting-Edge Technologies

IT Nation 2023 served as a knowledge hub, offering sessions and workshops covering the latest trends, advancements, and best practices in the world of IT. The ECMSI team actively participated in sessions led by industry thought leaders, gaining insights into emerging technologies, cybersecurity strategies, and the evolving landscape of managed services.

Key Takeaways from IT Nation 2023: What Stood Out for ECMSI

  1. Cybersecurity at the Forefront: The escalating cybersecurity landscape took center stage at IT Nation 2023. The ECMSI team engaged in the latest cybersecurity threats, preventive measures, and cutting-edge solutions to bolster their clients’ defenses.
  2. Strategic Partnerships: The importance of strategic partnerships was underscored throughout the conference. We explored collaborations with vendors, identifying opportunities to enhance service offerings and provide even greater value to their clients.
  3. Automation and Efficiency: IT Nation highlighted the significance of automation in streamlining IT processes. We learned about innovative tools and solutions that can drive efficiency, allowing them to deliver faster, more reliable services to their clients.
  4. Client-Centric Approaches: The conference emphasized the importance of aligning IT strategies with the unique needs of clients. ECMSI embraced the concept of a client-centric approach, exploring ways to tailor their services to better serve diverse business requirements.
  5. “What Does Good Look Like in Cybersecurity?”: From proactive threat detection and rapid incident response to a comprehensive approach to risk management, the conference delved into the multifaceted dimensions that define excellence in cybersecurity.
  6. Continuous Learning Culture: IT Nation fostered a culture of continuous learning and improvement. ECMSI embraces this ethos, committing to ongoing education and staying abreast of industry developments to remain a trusted advisor for their clients.

The ECMSI Advantage: Bringing IT Nation Insights to Clients

Armed with a wealth of knowledge, the ECMSI team returned from IT Nation 2023 ready to implement key takeaways into their daily operations, as we do every year. By staying at the forefront of industry trends, we reaffirm our commitment to delivering unparalleled IT services, fortified by the latest technologies and best practices.

As we continue to leverage the insights gained at IT Nation, clients can expect even greater innovation, security, and efficiency in their managed services. The journey to Orlando was not just a conference—it was a catalyst for our ongoing pursuit of excellence in the dynamic field of information technology.

Managed IT Services vs. Break-Fix Solutions: A Comprehensive Comparison

In today’s fast-paced business world, technology plays a pivotal role in driving productivity and competitiveness. It’s no secret that businesses heavily rely on IT infrastructure to function efficiently. When it comes to managing this infrastructure, companies face a crucial decision: whether to opt for Managed IT Services or traditional Break-Fix solutions. In this blog, we’ll provide an in-depth comparison of the advantages of both approaches to help you make an informed decision for your organization.

Proactive vs. Reactive Support

Managed IT Services are all about staying ahead of potential issues. A dedicated team of IT professionals constantly monitors your systems, detects problems early, and takes preventive measures to ensure your network is always up and running. This proactive approach minimizes downtime and enhances overall productivity.

Break-Fix solutions, on the other hand, are reactive by nature. You only seek assistance when something goes wrong, resulting in extended downtime and potentially significant losses. This approach can disrupt operations and negatively impact your business.

Cost Predictability

One of the standout benefits of Managed IT Services is predictable monthly costs. With a fixed monthly fee, you can budget your IT expenses more effectively, eliminating unexpected repair or replacement costs. This financial stability allows you to allocate resources strategically, supporting your business’s growth.

Break-Fix solutions can lead to unexpected, high IT expenses. You’re charged for every service call, and costs can quickly escalate if a significant issue arises. These unpredictable expenses can strain your budget and make it challenging to plan for other essential business investments.

Efficiency and Productivity

Managed IT Services aim to maximize uptime by proactively addressing potential problems. This results in less disruption to your daily operations, higher productivity, and a more efficient workforce. Your IT team can focus on innovation and growth rather than firefighting technical issues.

With Break-Fix solutions, you’re at the mercy of technical issues. Downtime is inevitable, and it can lead to reduced productivity, lost revenue, and frustrated employees. The delay in resolving issues can cause significant setbacks to your business.

Security and Data Protection

Security is paramount in today’s digital landscape. Managed IT Services providers stay updated with the latest security threats and best practices, ensuring your systems are adequately protected. Regular security audits and proactive measures keep your data and network secure.

Break-Fix solutions can leave your IT infrastructure vulnerable. Lacking continuous monitoring and security updates, you risk exposure to security threats, breaches, and data loss. The cost of recovering from a major security incident can be staggering.

Scalability and Business Growth

Managed IT Services can easily scale with your business. As your operations expand, your IT infrastructure can adapt to accommodate the growing demands without significant disruption. This scalability supports your business’s growth objectives.

Break-Fix solutions are often tailored to the current state of your IT infrastructure. Adapting to growth can be cumbersome and costly, leading to potential inefficiencies and bottlenecks as your business expands.

The choice between Managed IT Services and Break-Fix solutions is crucial for your business’s success. While Break-Fix may seem like a cost-effective choice upfront, it can lead to higher costs, downtime, and risks in the long run. Managed IT Services offer proactive support, cost predictability, enhanced efficiency, security, and scalability, making them a clear winner for businesses looking to thrive in today’s technology-driven world. By investing in Managed IT Services, you can focus on your core operations, knowing that your IT infrastructure is in safe and capable hands.

Cybersecurity Awareness Month: Safeguarding Your Data

October is Cybersecurity Awareness Month, a dedicated period for promoting digital safety, education, and the importance of protecting our online presence ECMSI will dive into the significance of Cybersecurity Awareness Month and provide you with some alarming facts, all backed by credible sources, to highlight the urgency of this issue. 

What is Cybersecurity Awareness Month? 

Cybersecurity Awareness Month, celebrated every October, is a global initiative aimed at raising awareness about the importance of cybersecurity and promoting best practices for online safety. Launched in 2004 by the National Cyber Security Alliance (NCSA) in the United States, it has since grown into an international effort involving governments, businesses, and individuals worldwide. 

Facts That Demand Attention 

Cybercrime is on the Rise: According to the FBI’s Internet Crime Complaint Center (IC3), cybercrime complaints surged during the COVID-19 pandemic, with a reported increase of 69.4% in 2020 compared to 2019. This alarming statistic underscores the urgency of bolstering our defenses against digital threats. 

Small Businesses are Prime Targets: Small businesses are increasingly attractive targets for cybercriminals. In fact, 43% of all cyberattacks are aimed at small businesses. These attacks can have devastating consequences for these organizations, with many unable to recover from the financial and reputational damage. 

Phishing is Prevalent: Phishing attacks remain one of the most common cyber threats. In 2020, phishing attempts rose by a staggering 600%. These attacks often involve deceptive emails or messages that trick users into revealing sensitive information. 

Ransomware is Costly: Ransomware attacks, where cybercriminals encrypt data and demand a ransom for its release, have been on the rise. The average cost of a ransomware attack on a business was over $170,000 in 2020, making it a significant financial threat. 

IoT Devices are Vulnerable: As the Internet of Things (IoT) continues to grow, so do its vulnerabilities. In 2020, researchers discovered 26 new vulnerabilities every day on average in IoT devices, highlighting the need for enhanced security in this rapidly expanding field. 

Why Does Cybersecurity Awareness Month Matter? 

Cybersecurity Awareness Month is not just a ceremonial event. It serves as a crucial reminder of the ongoing battle against digital threats and the collective responsibility we must protect ourselves and our organizations. Here are a few reasons why it matters: 

Education: It provides an opportunity to educate individuals about the ever-evolving cybersecurity landscape. Awareness campaigns, workshops, and webinars help people recognize and respond to threats effectively. 

Prevention: By raising awareness, we can take steps to prevent cyberattacks. This includes practicing good cyber hygiene, implementing robust security measures, and staying vigilant against emerging threats. 

Global Collaboration: Cybersecurity is a global concern. This month encourages international collaboration among governments, organizations, and individuals to address the shared challenge of cyber threats. 

Business Continuity: For businesses, the consequences of cyberattacks can be catastrophic. Cybersecurity Awareness Month is a reminder to invest in robust cybersecurity strategies to safeguard operations and reputation. 

As we celebrate Cybersecurity Awareness Month, it is essential to recognize the critical role cybersecurity plays in our digital lives. The facts presented here, supported by credible sources, underscore the urgent need for increased awareness and action. By staying informed, practicing safe online behaviors, and supporting initiatives like Cybersecurity Awareness Month, we can collectively build a safer and more secure digital world for everyone. 

At ECMSI, we are committed to helping organizations and individuals protect their digital assets. Contact us today to learn more about our cybersecurity services and how we can assist you in staying secure in an increasingly connected world. Schedule your FREE Network Health Assessment here

ECMSI Tees Off for a Cause: A Recap of the Valley Economic Development Golf Outing

In a display of community engagement and commitment to economic development, ECMSI proudly participated as both attendees and sponsors at the Valley Economic Development Golf Outing held on September 29th, 2023. The event, hosted at Knoll Run Golf Course brought together businesses, leaders, and golf enthusiasts for a day of support.

Driving Business and Community Growth: ECMSI as a Community Sponsor

As a leading Managed Service Provider (MSP) in the region, ECMSI understands the pivotal role that economic development plays in fostering a thriving business environment. The Valley Economic Development Golf Outing provided a unique opportunity for ECMSI to sponsor their growth and prosperity of the local community.

Sponsorship for a Purpose: ECMSI’s Commitment to Economic Development

ECMSI proudly took on the role of a sponsor for the Valley Economic Development Golf Outing, exemplifying its dedication to supporting initiatives that fuel economic growth. The sponsorship not only demonstrated ECMSI’s commitment to the local business ecosystem but also provided valuable resources for the event’s success.

A Roundup of Success: ECMSI’s Takeaway from the Golf Outing

The Valley Economic Development Golf Outing was more than a day on the golf course for ECMSI—it was an opportunity to align with a community-focused vision for Valley development. The event showcased ECMSI’s dedication to supporting local initiatives, forging connections, and contributing to the economic vibrancy of the region.

As ECMSI reflects on this successful outing, the company looks forward to continued collaboration with the Valley Economic Development and other local organizations, solidifying its role as a driving force for positive change in the community.

In the spirit of community, growth, and golf, ECMSI proudly stands as a testament to the principle that, together, we can drive success for all.

What is Breach Detection?

Breach detection refers to the process of identifying and responding to security breaches or incidents within an organization’s IT environment. The goal of breach detection is to identify and contain a security incident as quickly as possible in order to minimize the damage caused by the breach.

There are various methods that organizations can use to detect security breaches, including security information and event management (SIEM) systems, intrusion detection and prevention systems (IDPS), and network traffic analysis tools. These systems use advanced analytics and machine learning algorithms to analyze network traffic, system logs, and other data sources in order to identify potential security incidents.

Once a potential security incident is detected, the incident response team can investigate the incident to determine its scope and severity, and take appropriate action to contain and remediate the incident. This may involve isolating affected systems, patching vulnerabilities, and restoring data from backups.

Effective breach detection is a critical component of a comprehensive cybersecurity strategy, as it can help organizations to minimize the damage caused by security incidents and prevent them from escalating into full-blown data breaches. By investing in advanced breach detection technologies and processes, organizations can better protect their sensitive data and critical systems from cyber threats.

Interested in learning more about the benefits of partnering with ECMSI? Give us a call at (330) 750-1428 or visit

Why You need a network health assessment

Cyber security should be a top concern for your business. While attacks hit the biggest and even the smallest companies, most businesses do not know where they’re most vulnerable. It’s imperative to your business security, productivity, and reputation to routinely evaluate your security measures to make sure you’re keeping your business safe. The main goal is to protect and back up your data, accepting a network health assessment offers additional benefits as well. Let’s check out some below:

Benefits of a Network Health Assessment

  • Uncover Vulnerabilities: When you take a deep look at your system, you may find vulnerabilities you’ve never considered before. Often times, it’s a simple as not updating your software or hardware failure. However, there could be deeper vulnerabilities such as ransomware or malware sitting on your network waiting to strike. It’s important to identify all hazards to close gaps on all possible security breaches.
  • Stay Compliant: Many businesses are responsible for following state and federal guidelines and regulations to protect their customers’ critical information. It’s important to stay ahead on compliance in order to avoid any fines or lawsuits.
  • Increase Productivity: By agreeing to a network health assessment, you have the opportunity to identify areas on your network that may not be performing efficiently. This allows you to identify issues, fix them and start to increase productivity.
  • Secure Your Investment: While staying proactive about cyber security, your business will save money by not active reactively.

What is Included in a Network Health Assessment?

When it comes to identifying and combating IT security threats, there are several items our network health assessment looks for, including but not limited to:

  • Passwords Set to Never Expire: User accounts with passwords set to never expire present a risk of use by unauthorized users.
  • Lack of Redundant Domain Controller: There is a heightened risk of business downtime, loss of data, or service outrage due to lack of redundancy.
  • Operating System in Extended Support: Extended support is a warning period before an operating system is no longer supported by the manufacturer and will no longer receive support or patches
  • Inactive Computers: Investigate the list of inactive computers and determine if they should be removed from the active directory, rejoined to the network, or powered on.
  • Spot Potential Threats: Look into actions that could damage your network including cyber theft, server failures, natural disasters, and power outages.

How ECMSI Can Help with a Network Health Assessment

Understanding what to look for during a network health assessment can be confusing and may even discourage you from accepting the support. By accepting ECMSI’s assistance in a network health assessment, at no cost or commitment to you, will give you the knowledge of a team of experts who are well versed in cyber security.

At ECMSI, we’re here to answer your questions and help you through a network health assessment to identify any potential risks. We’re here to learn about your organization and provide solutions to keep your business safe. Let’s chat today and get scheduled for this no cost or commitment service: (330) 750-1428

What’s the difference between SIEM and SOC?

SIEM (Security Information and Event Management) and SOC (Security Operations Center) services are both crucial components of a comprehensive cybersecurity strategy. SIEM services involve the collection, analysis, and correlation of security event data from a variety of sources within an organization’s IT environment. This data is then used to detect and respond to potential security threats.

SOC services, on the other hand, involve the monitoring and management of an organization’s security posture on a 24/7 basis. The SOC team is responsible for identifying and responding to security incidents and vulnerabilities, as well as maintaining and improving the organization’s overall security posture.

Together, SIEM and SOC services provide a comprehensive approach to cybersecurity by allowing organizations to proactively identify and respond to potential threats. By combining the power of advanced analytics with round-the-clock monitoring and response capabilities, organizations can better protect their sensitive data and critical systems from malicious actors.

ECMSI offers a state-of-the-art, multi-layered security suite to ensure your network and critical data is being protected. We offer a free network health assessment to answer your questions, show you where you’re vulnerable, and what our recommendations are to keep your network healthy and productive.


As a MSP, we’re all too familiar with frantic calls from prospects whose hardware have been infected with Ransomware. You can hear the panic in their voices as they ask for immediate help. Though they want us to rush in like the A-Team of IT and fix their problems, we always make sure we have a conversation first. The reason being? We want the client educated on the probable outcome before they spend any money on ransomware removal. 

Why Ransomware Removal Is So Tough

The newer ransomware is deceitfully very good software. It locks you out of your data and then goes looking for more victims on your network. If you’ve got one infection, you are likely to get more.

Our best solution, rather than ransomware removal, is to restore from a good backup, but then we find out frequently the client was just protecting their servers, not the PC’s data.

Sadly, no one is safe. Large and small businesses get hacked with the same frequency. Even family photos and personal information can get swept up in a ransomware attack. It’s always sad when our clients lose personal memories. Though their business data might be safe on a protected server, their personal files are usually not and are lost when we have to fully wipe an infected PC. Worst of all is this can be prevented.

Avoiding the Threat from Ransomware Attacks

Staying one step ahead of ransomware attacks takes preparation. Backing up your critical data is one of the most important steps you can take. Ask your MSP which tools they use; a multilayered approach is required for security as no single vendor can or should “do it all” when critical data is involved.

Additionally, make sure your staff recognizes there are simply some emails they shouldn’t open. If you get an attachment from an unknown sender, you should delete it. Train your staff to be careful, but also block websites you know are malicious. Since removing ransomware isn’t an option, you can’t take any risks.

There are also solid security tools and business processes to protect your organization. Have a frank conversation with your IT provider. I’ve said it 100 times before, but with data security an ounce of prevention is worth a pound of cure. It may be the only thing between you and total data loss.

So before you have to pursue ransomware removal, take care of your backup solutions. At ECMSI, we can provide you with business continuity that prevents you from ever losing your livelihood to ransomware attacks, system failures, or even natural disasters. Check out our backup solutions and prevent your company from being held hostage by circumstances outside your control.

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